Microsoft in the News - Microsoft is helping
with your customer churn rate.
As any business manager worth their weight in spam knows,
keeping a customer is a lot less expensive than finding a new customer. In fact, it has been estimated that in the
retail business, it is five times less expensive. That is why business owners can become
obsessed with their customer churn rate.
Churn Rate: The
annual percentage rate at which customers stop being a customer.
Predicting which customers are going to churn has been a
highly sought after goal for a long time.
Businesses have been collecting customer data for years, but turning it
into something useful, like predicting who will churn, has been difficult at
best and elusive at worst.
But guess what recently invented tool is good at
predictions: AI
On March 22, Microsoft publicly unleashed their AI, Cortana,
on the subject of Customer Churn.
If you, or someone you know is concerned about Customer
Churn, you can now create an on-premises solution using SQL Server R Services
utilizing the power of Cortana. You can
find more information on this here: Customer
Churn Prediction Template with SQL Server R Services
A deployment guide can be found here: Technical
Deployment Guide
And guidance on how to build your model can be found here: Retail
Customer Churn Prediction Template
Azure Data Catalog -
Toolbar
My last post was on the Azure Data Catalog Dashboard. One of my favorite features of the dashboard
was its simple and clean look. The same
is true about the Data Catalog Application in general. Keeping things consistent between screens,
Microsoft has the same tool bar in both the dashboard and throughout the
application.
The tool bar contains all the administrative features of the
data catalog
The home button will take you back to the dashboard at any
time.
The Publish button will take you to the Publish your data now! Screen that we discussed in an earlier post.
These buttons are more for navigation than for manipulation of any data.
The glossary is where the Business Glossary resides (in the Standard Edition, not the free basic edition of Data Catalog). The Business Glossary allows the user to define business terms and create a common lexicon to be used throughout the Data Catalog. I will cover the Glossary in detail in a future post.
My Next post will explore the attributes of an Asset.
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